Lessons from Leaders: Featured Guest Caroline Anstey, CEO of Pact

Our last episode of the new year has arrived and we are thrilled to be in the chair with Caroline Anstey. As we wrap 2021, it feels right to be with Caroline, the CEO of Pact who began her role just 2 days after the national lock down. It is safe to say the leaders 5 years ago would have never imagined virtually leading organizations. At the beginning of the pandemic there was large concern over losing touch, not getting to know or connect with teams, and hearing Caroline’s experience is not just hopeful and relatable, but something I want other organizations to hear and try themselves. “We are communicating through Zoom. No one is getting to meet anyone else. There is not standing around in a coffee bar…. I get to know them in a way I would have never gotten to if we were in an office.” Think of the last time you zoomed with your team, did a dog bark? Do you know that dog’s name? Would you have known their name if you had been exclusively working in an office? Has a spouse or partner walked behind the screen during a call? Do you know anything about the person?Zoom has taken the world virtual but allowed room for personal conversation, connection, and growth. Caroline, thank you for the reminder that even though we are still “mostly” online, there is so much to be learned when we show up and listen.