Lessons in Fast Casual: Growth, Loyalty, and Value

What this episode covers

Don Champion, SVP of Sales and Development for Penn Station East Coast Subs, joins us this episode to explore the major shifts in the fast-casual dining industry and how brands are adapting to changing customer expectations. We dive into strategies for growth, maintaining brand identity, and the critical role of franchise owners in delivering value and engagement.

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Frequently Asked Questions

How long is this episode of Dynamic Disruption?

This episode is 27 minutes long.

When was this Dynamic Disruption episode published?

This episode was published on December 22, 2025.

What is this episode about?

Don Champion, SVP of Sales and Development for Penn Station East Coast Subs, joins us this episode to explore the major shifts in the fast-casual dining industry and how brands are adapting to changing customer expectations. We dive into strategies...

Can I download this Dynamic Disruption episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.