Lessons Learned as a First-Time Operator

Mark Agnew, president and CEO of Lou Malnati’s and adjunct professor of entrepreneurship at Chicago Booth, speaks about his journey with Lou Malnati’s and the lessons he’s learned as president and CEO of the company. Mark stresses the importance of making every experience a learning opportunity and developing a strong company culture. He attributes the success of Lou’s to the commitment of the people working at the company and their ability to innovate and lead from within.