Let's Talk Club Management Ep. 115 - Service and Hospitality Culture

from Let's Talk Club Management · host CMAA

For many clubs, the season is rolling. In this episode of the podcast, we’re joined by Sam Lindsley, Search & Consulting Executive, and Chris DeChillo, Hospitality Trainer & Leadership Coach with KOPPLIN KUEBLER & WALLACE. Sam and Chris discuss what club management professionals should do to establish and maintain service excellence year-round and what the keys are to cultivating a team that is passionate about delivering exceptional service.

Episode metadata supplied by the publisher feed · Published Jun 11, 2024

Embed this episode

Attribution link and audio player

Ready to play

Let's Talk Club Management Ep. 115 - Service and Hospitality Culture

0:00 43:13

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Let's Talk Club Management?

This episode is 43 minutes long.

When was this Let's Talk Club Management episode published?

This episode was published on June 11, 2024.

Can I download this Let's Talk Club Management episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!