EPISODE · Nov 7, 2025 · 34 MIN
Lets Talk Ethics: Building Trust in the Business of Risk
from Alliance NOW! Risk & Insurance Podcast Series · host Risk & Insurance Education Alliance, Krista Glenn
As you reflect on how ethics shows up in your daily work, the Alliance’s ethics courses and CE webinars provide a helpful next step, offering practical ways to strengthen your judgment, build trust, and apply ethical decision-making in real-world situations. View Ethics Webinar Schedule: https://pro.scic.com/course-schedule/?name=Ethics Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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What this episode covers
In this episode of Alliance Insights talks with Krista Glenn, EVP and Chief Claims Officer at Westfield Specialty, to explore how ethics and trust shape the business of risk. Together, they discuss why honesty, transparency, and accountability are essential to restoring confidence in an often-misunderstood industry. From real-world claims examples to the emerging role of AI in decision-making, Noelle and Krista share practical insights on how insurance professionals can create cultures of integrity—where doing the right thing isn’t just policy, it’s practice.
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Lets Talk Ethics: Building Trust in the Business of Risk
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