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EPISODE · Feb 25, 2021 · 38 MIN

Letting Go Of Legacy with Cynthia Hollen

from Customer Centric Retailing Podcast · host Anil Patel

Our special guest, Cynthia Hollen, brings over 20 years of experience in retail to talk about the importance of merging online and offline shopping experiences.Why are retail leaders so unwilling to innovate? Should brick-and-mortar traditionalists be fearing their digitally native counterparts? Is mall-based shopping on its way out?We ask these questions and more of our special guest, Cynthia Hollen, CEO of Omnitail Strategies. Cynthia has over 20 years of experience working with the world’s top retailers, brands, and wholesalers, and has launched several successful companies herself, including one of the first eCommerce consultancies. In this podcast, she walks us through the challenges and many benefits associated with achieving “omnitailing” (a term she coined).Check out more insightful conversations with industry experts at: Customer Centric Retailing Podcast PageLinkedIn

Episode metadata supplied by the publisher feed · Published Feb 25, 2021

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Our special guest, Cynthia Hollen, brings over 20 years of experience in retail to talk about the importance of merging online and offline shopping experiences. Why are retail leaders so unwilling to innovate? Should brick-and-mortar traditionalists be fearing their digitally native counterparts? Is mall-based shopping on its way out?We ask these questions and more of our special guest, Cynthia Hollen, CEO of Omnitail Strategies. Cynthia has over 20 years of experience working with the worl...

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Letting Go Of Legacy with Cynthia Hollen

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This episode was published on February 25, 2021.

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