Leveraging AI for Student Engagement and Success at Georgia Southern University

In this episode of the Campus Technology Insider Podcast, Editor-in-Chief Rhea Kelly speaks with Scott Taylor, associate VP for Student Experience at Georgia Southern University. They discuss the use of AI and technology in improving student engagement and success. Scott shares insights on rethinking student support through mobile-based academic improvement plans, which drastically improved engagement rates. He also delves into the evolution of their AI-powered virtual assistant, GUS Bot, which has now become integral in providing 24/7 assistance to students. They highlight the importance of data integration and security in AI implementation, and Scott offers a glimpse into future AI capabilities that could revolutionize student support and success. 00:00 Introduction and Guest Welcome 00:31 Scott Taylor's Role and Initial Challenges 02:01 Adopting Technology for Student Engagement 02:59 AI and Proactive Student Support 04:22 Student Comfort with AI and Gus Bot 05:44 Implementing and Integrating AI Tools 07:34 Data Cleanup and Accuracy 12:09 Encouraging Student Engagement with AI 13:45 Mental Health Support and Workflow Planning 18:52 Ongoing AI Development and Future Prospects 27:30 Conclusion and Podcast Sign-off Music: Mixkit Duration: 28 minutes Transcript