Leveraging Conversational AI to Improve Customer Experience - CitC Episode 263

Nitin Somalaraju from Tech Mahindra joins host Jake Smith to talk about the company’s Speech Analytics platform named Sayint, which uses cutting-edge artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) to uncover meaningful insights from customer conversations. Nitin talks about why regional localization and privacy issues are still challenging to overcome when deploying voicebots and how Intel technology has helped the Tech Mahindra team. For more information, visit: https://www.sayint.ai/ Follow Jake on Twitter at: https://twitter.com/jakesmithintel