Library Service Design with Joe Marquez

from Metric UX · host Michael Schofield

In their January design trends episode, Michael and Amanda guessed that this year would begin the library service design zeitgeist wherein seven months later ALA published Library Service Design, written by Joe Marquez and Annie Downey. #CalledIt. In this episode of the podcast, Joe and Michael talk about service design, the role of the UX designer, organizational inertia and inherited ecology, blueprinting, and a lot more. Please like, subscribe, and review. We appreciate it! Get full access to Metric by Michael Schofield at metric.substack.com/subscribe

Episode metadata supplied by the publisher feed · Published Aug 22, 2016

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Library Service Design with Joe Marquez

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