Lifted Lines: Managing Elevators as Critical Tech Infrastructure

Elevators sit at the intersection of physical security, networking, power resilience, and tenant experience — yet they’re often treated as standalone mechanical assets. In this 10-minute interview, Alex Morgan talks with Michael Harrington to unpack how elevator systems become critical nodes in modern buildings: where connectivity and control intersect with access management, what single points of failure look like in vertical infrastructure, and practical operational choices that protect tenant uptime without compromising safety. Listeners will get concise, vendor-neutral guidance on ownership boundaries, testing and maintenance practices that matter for resilience, and simple contract and documentation checkpoints to reduce post‑handover surprises. This episode translates operational tradeoffs into actionable steps property leaders, facilities teams, and IT can take to keep elevators—and the tenants who rely on them—moving.