Lisa Kirsch | Head of Strategic Initiatives | Landis | Why we need to let people decide how and where they want to work

In this episode, host David Abrams is in conversation with Lisa Kirsch, Head of Strategic Initiatives at Landis. Lisa shares her career journey to the startup world… catching the “bug” as she likes to call it, and her early days in the proptech space. Her current role at Landis combines all that she loves… real estate, mission, and innovation. Lisa suggests that buildings are spaces that either attract or repel people. Each building and each company needs to figure out why people should come together in their space. All of the stakeholders need to figure out the “why” before they figure out the “what”. Lisa shares the impact that their new workplace has had on the Landis team. The key is offering everyone the autonomy to decide how and where they want to work. Like what flexible space providers do, Lisa believes that building operators need to move faster at providing turnkey solutions for occupiers. I loved how Lisa describes great tenant experience as solving your customers' pain points along their journey. Making the workday easier should be a major driver of better experience. Our conversation continued with additional insight into the ways in which Landis is working to make home ownership more accessible to more Americans. Subscribe to TEN so you never miss an episode of the Tenant Experience Network.