Lisa Lernoux Dock, Sales Director of Iconic Luxury Hotels joins me to talk all things Chewton Glen and discuss the importance of social in the ESG model

Off the back of a two day ESG advisory meeting at Chewton Glen, Lisa and I sit down to reflect on the rich discussions we have had with our peers and industry experts. For anyone that doesn't know, Lisa is an iconic figure herself, having worked for the collection for over 20 years and sitting on the board of Meeting Needs charity, she is real pioneer for good. Not only is she an absolute powerhouse when it comes to driving our industry forward but she's one of the loveliest people you will meet. As well as the history of Chewton Glen, and the formulation of Iconic Luxury Hotels, we delve into what Sustainability means for them on their mission to create unforgettable experiences for their guests. Lisa shares the core values of the hotel, focussing on the importance of their people and creating a culture where everyone feels valued and included giving them the confidence to share ideas and collaborate to always exceed expectations.  Finally we discuss the importance of integrating with the community, whether thats through partnerships and supporting local suppliers, or sharing the land and harvest from their kitchen garden, Chewton Glen is a real home from home.