Liselotte Munk, CEO: Fadata: AI, insurance software & the future of policy admin (392)

from InsTech - insurance & innovation with Matthew Grant & Robin Merttens · host InsTech

What happens when AI meets the backbone of the insurance industry - policy administration systems? In this episode, Liselotte Munk, CEO of Fadata, joins Robin Merttens to unpack how artificial intelligence is reshaping the software layer of insurance. With candid insights into Fadata’s AI strategy, Liselotte reveals how the company is using AI to accelerate software development and reduce implementation costs while improving quality. She tackles the big question: will AI make policy admin systems obsolete? Her answer offers a pragmatic view on cost, complexity, compliance and collaboration. In this conversation, Liselotte shares: How AI is already streamlining configuration, documentation and testing in core systems Why the true opportunity lies in faster implementations and reduced transformation costs How the role of developers is shifting, and what this means for insurance talent Why insurers should invest in AI to enhance - not replace - their core platforms What the smartest insurers are doing now to future-proof operations in an AI-first world If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

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This episode was published on February 1, 2026.

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