Listen or Die by Sean McDade PhD

https://thebookvoice.com/podcasts/2/audible/98677 to listen full audiobooks. Title: Listen or Die Author: Sean McDade PhD Narrator: Assaf Cohen Format: mp3 Length: 5 hrs and 23 mins Release date: 03-21-23 Ratings: Not rated yet Genres: Customer Service Publisher's Summary: In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program.