212° Service: The 10 Rules for Creating a Service Culture (Written by Mac Anderson)

Please visit https://thebookvoice.com/podcasts/1/audiobook/194895 to listen full audiobooks. Title: 212° Service: The 10 Rules for Creating a Service Culture Author: Mac Anderson Narrator: Derek Shetterly Format: Unabridged Audiobook Length: 0 hours 57 minutes Release date: July 23, 2013 Ratings: Ratings of Book: 5 of Total 1 Genres: Management & Leadership Publisher's Summary: At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree. Someone once said, 'Life is like a game of tennis. The player who serves well seldom loses.' The same can be said for any business on the planet. There are many books written about service, however, our goals in this audiobook is to keep it simple. 212 Service presents 10 simple, but engaging rules of service that can be listened to by every member of your team in less than 30 minutes. 212 Service is written with real life examples of exceptional customer service and is certain to inspire your team with ideas that apply specifically to your industry. Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.