EPISODE · Mar 28, 2017 · 5 MIN
Listening vs Hearing: How to Help People Receive Feedback in a Positive Way
from VitalBytes Podcast
From Stacy Nelson: There's a difference between hearing and listening. Hearing is a function of physiology. Listening is a function of the heart. If I don't feel safe with you, I won't listen to what you have to say. The fact is, if we want people to listen to us, we have to make them feel safe. Learn more at vitalsmarts.com.au/change
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Listening vs Hearing: How to Help People Receive Feedback in a Positive Way
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