Live at CX25: Digital Banking ft.Javelin

Tired of clunky banking apps and wondering why big fintechs keep winning? Live from CX25, digital banking veteran Emmett Higdon—Director of Digital Banking at Javelin Strategy & Research—reveals why: most FIs never climb past the first rung of the digital-maturity ladder.With 30 years in the financial game, he dives into the evolution of digital banking, the power of embedded solutions, and what it really takes to create mobile experiences people actually want to use. Tune in and see what banks and credit unions are getting wrong about digital banking—and how they can turn things around.Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedInXFacebookYouTube