Live From MX Summit: Questions We Weren’t Ready For

In this episode of The Turnover, hosts Paul, Chris, and Mark engage in a lively discussion about the evolving role of maintenance in the multi-family housing industry. They explore how maintenance teams are becoming crucial in driving renewal rates and the need for better training and development. The conversation also touches on the impact of AI on maintenance practices, the importance of efficiency, and humorous anecdotes from their experiences in the field.00:00 Introduction to The Turnover Podcast02:40 The Role of Maintenance in Multi-Family Housing06:23 Training and Development for Maintenance Teams10:28 Cost-Saving Strategies in Maintenance14:30 The Impact of AI on Maintenance Practices20:41 Addressing Challenges in Maintenance Training23:21 Humorous and Disgusting Maintenance Stories🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement