LIVE Q&A CHECK IN #32

Questions covered this week ....  Still struggling to get people to book on for monthly reviews, how can I get across the value of these? Are they necessary for every client? Should I start with my new prices of my service or an introductory offer? I only told 1 person the intro prices but I have a feeling due to that, they won’t value other parts of the service, I can explain prices have gone up, but due to already agreeing, that I will keep the price the same for the 3 months I'm changing my payment method to monthly direct debits in the new year. What would you do if a member wanted to sign up, but couldn't make 1 or 2 weeks due to a holiday and therefore didn't want to pay for a full month? I think a potential option could be to increase their session frequency before and after their holiday so they're not missing out. I know this is an option for 1-2-1 but would it work with group coaching too? In some cases I don't think I'd mind charging for half a month if it meant keeping them in my business, but I can imagine it would be a bit of a pain to manage. If you were starting new in a commercial gym, what would you have as your 3-5 daily non negotiables. Do you rate leaflets/ posters for marketing? Eg if I included a QR code to a free 14-28 day program when completing a survey or something?