Living and Working at Energy Vets Taranaki with Kylie Lindsay - Clinic Services Manager - pt 2/2 - 1034

Leadership, Succession, and Coming Home: Kylie Lindsay on Growing People at Energy VetsKylie Lindsay began her journey with Energy Vets answering after-hours phones. More than twenty years later, she’s Clinic Services Manager, shareholder, and now a director of the Taranaki practice.In this second half of Julie South’s conversation with Kylie, the focus shifts to leadership and the kind of veterinarian Energy Vets is looking for as the clinic grows its companion animal team.Kylie describes the senior vet role as someone who enjoys teaching, builds relationships across the whole practice — including large animal vets who rotate through the companion animal team — and can bring both clinical and business thinking to the role.The conversation also explores how Energy Vets develops people over time. Kylie shares stories of nurses and vets who have left to work elsewhere — including Australia and overseas — and later returned to the clinic with new experience that benefits the whole team.Kylie also talks about becoming a shareholder and director in the business — an opportunity the existing directors created by changing the clinic’s constitution so a non-vet could join the ownership group.She reflects on how ideas from the frontline have shaped the clinic — including the team workshop that led to the name Energy Vets and the creation of a dedicated call-handling hub behind reception to improve client service.In This Episode00:04 – Introduction to part two of the conversation with Kylie Lindsay 01:25 – The kind of veterinarian Energy Vets is looking for in the senior role 03:27 – Life outside the clinic: family, horses, and becoming a grandmother 04:25 – Why people often return to Taranaki after time away 06:07 – Staff leaving for opportunities and later returning to the clinic 07:48 – How returning staff bring new experience back into the team 08:24 – Examples of nurses who left, developed their careers, and returned 10:34 – Kylie becoming a shareholder and director in the business 10:59 – What it means to be invited into ownership as a non-vet 12:24 – “Skin in the game” and the open-door culture at Energy Vets 13:33 – Developing a shareholding pathway for future leaders 14:56 – How leadership listens to ideas from the team 15:27 – The team workshop that led to the name Energy Vets 16:39 – Creating the reception call-handling hub 18:45 – How the hub works day to day across both clinics 20:33 – Julie’s closing reflections on Kylie’s journey and leadershipHiring LinkEnergyVets is currently looking for an experienced small animal veterinarian ready to co-lead the companion animal team and mentor the next generation of vets.Learn more here: careers.vetclinicjobs.com/energyvetsCould Your Kind of People recognise Their Kind of Clinic?A job ad may catch a vet’s or nurse’s eye. But it’s their own due diligence that determines whether they apply—or keep in touch.Culture Story Centres turn real experiences from inside your team into credible, discoverable recruitment evidence, giving vets and nurses meaningful reasons to choose your clinic.Explore Culture Story Centres for veterinary clinics