Living the Small Business Life: Navigating 2024 and Plans for 2025 - S3 Ep1

Welcome to Season 3 of Living the Small Business Life! In our first episode we recap the end of 2024, discussing highs, lows, and market hesitancy. Then we dive into our strategies for 2025, highlighting plans for growth and customer retention. With personal anecdotes and insights, this episode provides valuable perspectives for small business owners facing uncertain times. Don't miss out on hearing from upcoming guests and learning effective business strategies - hit subscribe to get the next episodes straight away!00:00 Welcome to Season Three00:30 Reflecting on 202401:12 Business Hesitancy and Market Uncertainty03:43 Changes and New Beginnings05:01 Starting Fresh in 202508:54 Launching a New Business12:38 Strategies for Growth and Retention22:25 Customer Retention Challenges24:01 Challenges in Customer Retention24:57 The Impact of Relationships on Business27:23 Customer Service and Retention Strategies29:14 Dealing with Customer Loss31:12 Balancing New and Existing Customers33:05 Strategies for Long-Term Customer Relationships44:18 The Cost of Losing a Customer48:47 Conclusion and Upcoming Episodes---Find us on socials here: LinkedIn - https://www.linkedin.com/company/living-the-small-business-lifeInstagram - https://www.instagram.com/livingthesmallbusinesslifeTikTok - https://www.tiktok.com/@living.the.smallFacebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/Twitter / X - https://x.com/living_smblife Hosted on Acast. See acast.com/privacy for more information.