Local Heart, Expert Knowledge: The Ski Haus Story

Send us Fan MailIn this episode, Nicole and Sarah host Kelly Pilla, co-owner of Ski Haus,to discuss running her family's three New England ski shops. Starting as a college student who met her future husband on the job, Kelly shares how they started with their first store in Salem, NH in 1988 and expanded to locations in Framingham and Woburn, MA.Kelly highlights Ski Haus' popular trade-in and junior lease programs, which help make skiing more affordable for growing families. She emphasizes the value of professional equipment fitting, safety checks, and having access to knowledgeable staff who actively ski and understand the products they sell.We cover Ski Haus' evolution as a year-round business, combining winter sports with patio furniture sales. Kelly discusses their professional tuning services, customer appreciation events, and ski bus trips to various New England mountains.We loved talking about the importance of supporting local ski shops and the unique value they provide through personalized service, equipment expertise, and building community among skiing families.Keep up with the Latest from Ski Haus:Website: skihaus.comInstagram: @skihausFacebook: www.facebook.com/skihauspatioplaceJunior Lease & Trade In Program: skihaus.com/jr-lease-trade-in/Ski Bus Trips: skihaus.com/mtn-snow-reports/Stop by Salem, Woburn, or Framingham, and head to skihaus.com to check store hours and get exact locations. Find your perfect family-friendly mountain stay—or list your own! 👉 Browse or list at Ski Mom Family Rentals Get the best gear recommendations and trip-planning tips directly to your inbox. Head to skimom.substack.com to subscribe. Join for free—or upgrade for all the premium perks. Premium subscriptions start at just $5 a month and get to listen ad-free and unlock exclusive content, including insider travel guides, packing lists and more. Support the showKeep up with the Latest from the Ski Moms!Website: www.theskimoms.coSki Moms Discount Page: https://www.theskimoms.co/discountsSki Moms Ski Rental HomesJoin the 13,000+ Ski Moms Facebook GroupInstagram: https://www.instagram.com/theskimoms/Send us an email and let us know what guests and topics you’d like to hear next! [email protected]@skimomsfun.com