EPISODE · Aug 31, 2026 · 40 MIN
Log Your CCM
from The Disrupted Podcast · host Scott Middleton, Jamie Preston
What if the single biggest lever on your paycheck wasn't a raise, a promotion, or a new contract — but three minutes a day of logging? Scott Middleton returns to break down the real math behind Your Health's bonus structure, and why so many care managers, CNAs, and nurses are unknowingly walking away from serious money every month. Scott, Owner of Your Health and its Chief Disruption Officer, walks through a live coaching conversation he had with a team member confused about how hospice bonuses actually get calculated — and turns it into a masterclass on incentive design, healthcare economics, and why "showing your work" is the whole game. In this episode, you'll hear: How the hospice bonus pool is actually calculated, from raft scores to the $6,000-a-month billing baseline per patient A simple system for logging care management minutes in under five minutes a day — and why skipping it quietly shrinks every bonus check on the team Why 600+ patients on competitor hospices represent a multi-million-dollar opportunity Your Health is leaving on the table The uncomfortable truth about physician ego, referral economics, and why hospitals actually lose money in the ER Why some healthcare incentives are secretly built to keep patients sicker longer — and one patient's remarkable recovery story that exposes it If you've ever wondered why the system pays for what it pays for, or you're leaving money on the table because you're not tracking your own work, this conversation will change how you think about both. Press play — and then go log your hours. www.YourHealth.Org
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What this episode covers
Scott Middleton breaks down exactly how Your Health's hospice bonus pool is built — from the raft score and the $6,000-a-month billing per patient down to the simple habit of logging care management minutes — and why so many care managers are leaving thousands of dollars on the table without realizing it. Along the way, he pulls back the curtain on healthcare's stranger incentives, from hospitals that profit off imaging machines to a system that sometimes pays providers more to keep patients sick than to help them get well.
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Log Your CCM
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