EPISODE · Dec 10, 2024 · 6 MIN
Lost My iPhone in Tokyo: A Lesson in Japanese Kindness and Culture on My Japan Study Trip
from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban
Read the blog post: https://www.leanblog.org/2024/11/lost-iphone-japan-taxi-tokyo-kindness-culture/ I'm thrilled to be back in Japan for the first time in five years. Today is the start of Katie Anderson's Japan Study Trip (learn more about joining her in May 2025). It's great to be here for another week of learning and great experiences. Little did I know, I'd kick off the trip by nearly losing my iPhone on the streets of Tokyo–a mistake that ended up teaching me a valuable lesson about Japan's culture of trust.
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Lost My iPhone in Tokyo: A Lesson in Japanese Kindness and Culture on My Japan Study Trip
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