Lounge: Feb 21 2024: Negligence in Cybersecurity, Generative AI: Insights from Canalys Chief Analyst, and Vendor Program Changes

In this episode of the Business of Tech Lounge with Dave Sobel, the format is more interactive, allowing live viewers to ask questions and engage with guests. The discussion delves into the differences between MSPs and MSSPs, highlighting a case involving Accenture providing IT support services to Starwood and Marriott. Jay McBain from Canalys discusses the opportunities and challenges in the AI space for solution providers. He highlighted the growth potential of generative AI and the need for partners to focus on security skills and practices. Jay emphasized the importance of understanding the size of the customer base and how it correlates with the adoption of AI technologies.Dave Sobel discusses the impact of vendors like Broadcom and ArcServe making significant changes to their channel programs. Broadcom's acquisition of VMware has led to smaller partners being left stranded, as the company focuses on its top 2,000 customers and cuts off smaller partners. This move has created turmoil in the channel, with rival vendors stepping in to rescue VMware partners and offer alternative solutions.  Ryan Morris provides insight on why vendors make these moves, and how solution providers can adjust.    Join the conversation every Wednesday at 3 p.m. Eastern for more insights and engaging discussions.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.