Love & Shared Accountability in Action: A Couple's Impact on Patient Safety

This week, we have an extraordinary episode as I’m joined by the healthcare power couple - Thomas Knowles, a Lead Operations Engineer at UH, and Dr. Sarah Knowles, a Principal Project Manager at the UH Quality Institute. Their personal story, intertwined with their professional journey at University Hospitals, is a testament to the power of love and shared accountability in creating change. Tune in as we discuss the practical applications of different types of love and accountability that give us the tools to create great results.