Loyalty is Healthcare's Best Medicine | Amenities Health CEO Aasim Saeed

We sit down with Aasim Saeed, CEO & Founder of Amenities Health, to explore how his company is transforming patient-provider relationships and hospital economics. With experience in medicine, policy, McKinsey, and digital health at Baylor Scott & White, Aasim shares how health systems undervalue patient loyalty, why primary care is a loss leader, and how technology can drive both engagement and profitability. We discuss insights from 6,000 patient surveys, revealing that price transparency and convenience matter more than access, and why hospitals struggle to implement patient-first solutions. Aasim also explains how premium memberships can build patient retention, why hospitals mistakenly fund competitors like One Medical, and what it takes to create a true digital front door for healthcare.