Loyalty Programs and Independent Hotels: Insights from Stash Rewards

Podcast Description: Season 2, Episode 9 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team welcome special guest Audrey Yates, Vice President of Hotel Partnerships at Stash Hotel Rewards. Audrey brings her extensive background in travel and customer service to the show, sharing invaluable insights into how loyalty programs can benefit independent hotels.Meet Our Guest:Audrey Yates is the Vice President of Hotel Partnerships with Stash Hotel Rewards, the leading loyalty program for highly rated, independent hotels. With years of experience in travel and customer service, Audrey has excelled in her sales role, creating and cultivating personal relationships while helping Stash partner with the best hotels. When she’s not visiting top independent hotels, Audrey enjoys spending time on her boat at the lake near her home in Washington or shopping at Sephora with her teen daughters.Discussion Highlights:The benefits of loyalty programs for independent hotels.How Stash Hotel Rewards partners with top-rated hotels.Tips for creating and maintaining strong customer relationships in the hospitality industry.Whether you’re a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don’t forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Stash Rewards: https://www.stashrewards.com/Stash IG: https://www.stashrewards.com/Audrey IG: https://www.instagram.com/audrey2314/Audrey LinkedIn: https://www.linkedin.com/in/audrey-yates-0b5331b4/Audrey Email: [email protected]  Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com