Lucy Butters - Shifts for Cultural Intelligence Facilitators

In this episode, Trisha interviews Lucy Butters, a Cultural Intelligence Master Facilitator. Lucy has been an academic and worked with the British Council in many locations with people from over 80 countries. Through training, coaching and speaking she has helped thousands of people develop their  Cultural Intelligence (CQ) enabling leaders, teams and organisations to be more successful working across cultures. Lucy and Trisha discuss the tension between sharing the knowledge in a training session and processing the awareness, the feelings that people carry about culture. Lucy speaks about using the body and trusting the intuition of facilitation. They also reference the tension of time awareness - especially in some cultures - and the need to be available for questions and discussions. Lucy describes how cultural trainers need to check their own CQ and be aware of all four capabilities while facilitating. Lucy is working on a book to share with cultural trainers to increase knowledge and skills. She is also collaborating on a project using Lego Serious Play to create change and build CQTo connect with Lucy, reach out via LinkedIn here where Lucy regularly posts about her work and learnings.