EPISODE · Aug 20, 2024 · 41 MIN
Luke Thomas, Director of New Products at Zapier
from Build vs. Buy · host Luke Thomas, Mang-Git Ng
0:00 Introduction and Guest Welcome00:39 Luke Thomas's Background and Role at Zapier03:23 Exploring Zapier's New Products03:48 Deep Dive into Zapier's Product Features08:37 Challenges and Strategies in Build vs. Buy Decisions15:35 Real-World Example: AI Chatbots Product21:57 Implementing a Simple Solution22:15 Navigating Procurement Challenges22:53 Building a Business Case23:55 Legal and Compliance Hurdles25:21 Vendor Collaboration Success28:20 Insights on Sales and Procurement35:44 Personalized AI in Education38:38 Favorite Product Purchase40:38 Conclusion and Final Thoughts This episode was brought to you by Anvil [https://useanvil.com].
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What this episode covers
Luke Thomas, Director of New Products at Zapier, joins Mang-Git for a discussion of pivotal moments in Luke's career where build vs. buy decisions were crucial, focusing on the recent implementation of a web scraping solution. They cover topics like procurement processes, product lifecycle, and the importance of core competencies in decision-making, with Luke sharing insights from his varied experiences, including the integration of AI into personal projects.
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Luke Thomas, Director of New Products at Zapier
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