LVMH head of corporate responsibility Karin Raguin: 2020 was a 'tipping point' for brand transparency

Managing corporate responsibility for a global company with 160,000 employees can’t be easy, especially in 2021. But Karin Raguin, vp of talent management and corporate responsibility at LVMH North America, is rising to the challenge. “All of the past year has been about people and safety, and well-being … and values … and how we enable people to shape their professional paths in a very meaningful way,” said Raguin, on the Glossy Podcast. “My job has not changed over the past year, but it has been accelerated.”  Raguin, who worked as a social worker before joining LVMH in 2007, said that 2020 marked a tipping point for LVMH, in terms of transparency. That was largely driven by the widespread social unrest following the killing of George Floyd. “There was an expectation [among] our employees and our customers for [us to provide] more direct communication about what we were doing. So, we were louder [about] our diversity and inclusion actions.”  Other accelerations included ramping up efforts to ensure employees’ mental health.