EPISODE · Jul 2, 2025 · 37 MIN
Lyn Howdon - Stop Selling Cars, Start Selling Forever: The Retention Rx for Automotive
Join us on Leap Forward as we speak with Lyn Howdon, founder of Th!nk Academy Services and a leading expert in automotive retention strategies. Lyn shares her extensive experience, from her early passion ignited at a Ford dealership, to introducing early renewal programs and developing cutting-edge omnichannel platforms. She discusses the critical importance of customer experience in today's market, emphasizing how technology and personalized service drive loyalty. Hosted on Acast. See acast.com/privacy for more information.
What this episode covers
Join us on Leap Forward as we speak with Lyn Howdon, founder of Th!nk Academy Services and a leading expert in automotive retention strategies. Lyn shares her extensive experience, from her early passion ignited at a Ford dealership, to introducing early renewal programs and developing cutting-edge omnichannel platforms. She discusses the critical importance of customer experience in today's market, emphasizing how technology and personalized service drive loyalty. Hosted on Acast. See acast.com/privacy for more information.
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Lyn Howdon - Stop Selling Cars, Start Selling Forever: The Retention Rx for Automotive
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