Lyn Howdon - Stop Selling Cars, Start Selling Forever: The Retention Rx for Automotive

Join us on Leap Forward as we speak with Lyn Howdon, founder of Th!nk Academy Services and a leading expert in automotive retention strategies. Lyn shares her extensive experience, from her early passion ignited at a Ford dealership, to introducing early renewal programs and developing cutting-edge omnichannel platforms. She discusses the critical importance of customer experience in today's market, emphasizing how technology and personalized service drive loyalty. Hosted on Acast. See acast.com/privacy for more information.