"Ma è solo un dettaglio", disse il brand prima di perdere un cliente

from Brand storytellers · host Luca Bizzarri

Un tavolo spostato, un messaggio d’errore ben scritto, una scatola che si apre nel modo giusto: oggi parliamo di come i dettagli — sì, proprio quelli minuscoli — costruiscono (o distruggono) la percezione di un brand. Un episodio per chi crede che la comunicazione viva nei grandi concept… ma anche nei piccoli gesti.

Episode metadata supplied by the publisher feed · Published May 19, 2025

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"Ma è solo un dettaglio", disse il brand prima di perdere un cliente

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