Machine Learning for Operational Efficiency

In this episode of BetterTech, Neriza Dayao-Parial, VP at JP Morgan, joins host Haseeb Khan to discuss the transformative impact of AI in payments and beyond. With experience managing operations that process $10 trillion daily, Neriza shares how AI is driving efficiency, scaling workforce capabilities, and shaping the future of technology. She also explores the emergence of Agent AI, a groundbreaking innovation enabling machines to reason and solve complex problems autonomously. Neriza emphasizes the need for upskilling, structured data, and human readiness to adapt to this new era of AI.