Made In Iowa: When Crisis Strikes - The Partnership That Protects Your Property

In this episode, Leisa sits down with Nikki Wilcox and Sarah Allender of TrueNorth alongside Michele Presley of Servpro to unpack one of the toughest challenges facing property owners today — the rising cost of property insurance. Together, they explore why premiums continue to increase and how proactive risk management strategies can make a measurable difference. From disaster preparedness to documentation and communication, the conversation highlights how foresight and planning can turn a reactive expense into a strategic advantage. A key takeaway from this discussion is the value of building a relationship with a trusted facilities maintenance and mitigation partner before disaster strikes. Michele shares how Servpro’s partnerships with companies like TrueNorth create smoother claims processes, prioritized response times, and reduced long-term costs. The experts agree: when crisis hits — whether from water, fire, or storm damage — having the right number in your phone and the right plan in place can make all the difference. This episode is full of actionable insights for businesses, property managers, and anyone looking to stay one step ahead of risk.