Madoda Mthembu, SANRAL's Operations and Maintenance Manager in the Northern Region.

#TheTakeOffInterview| If your car is damaged by potholes on national or municipal road, you can – in theory – claim from Sanral or the relevant municipality. What are the terms and conditions?   Damages that occur on national roads such as the N1, N2, N12 and others, should be directed to Sanral, which will pass responsibility to its contractors or road-work companies responsible for the maintenance of that road. Municipal roads, on the other hand, have a different claims process. Road users would have to approach or contact the specific municipality or department of public works to find out what is required, and to submit relevant documentation. This process is likely to take some time. Guest: Madoda Mthembu, SANRAL's Operations and Maintenance Manager in the Northern Region.