Madops Podcast Ep. 5 | The Frictionless Customer Journey

This week MadKudu Co-Founder & Chief Revenue Officer Francis Brero & I talk about the frictionless customer journey. During this episode, we'll cover: 1) What is a frictionless customer journey? (i.e: Buying an Engagement Ring) 2) How to identify friction in the customer journey? 3) How Friction creeps into the Journey? (Spoiler: It's You.) Questions? Find us on Twitter --> https://twitter.com/madkudu LinkedIn --> https://linkedin.com/company/madkudu Facebook --> https://facebook.com/getMadKudu MadKudu --> https://madkudu.com Sales SLA blog post --> https://blog.madkudu.com/

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This episode is 15 minutes long.

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This episode was published on August 6, 2018.

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