Maintenance Maturity Turns CMMS from Cost to Profit Engine with Eleco

Maintenance is NOT a Cost Center and Why Maturity Matters for CMMS Success! CMMSradio chats with Donal Bourke (20+ years in manufacturing, energy, utilities, and automation across oil & gas, pharma, chemicals, nuclear, and water) about how maintenance truly drives business value.Maintenance is not a cost center! It's a value driver and profit contributor, directly supporting energy efficiency, regulatory compliance, emissions reduction, sustainability, production quality, and safety.Strong maintenance regimes deliver upstream/downstream benefits across the entire business ecosystem.CMMS success depends on maintenance maturity (culture, people, data, processes). Without it, even the best software yields poor ROI and gets blamed.Baseline assessments are crucial to document current state (data structure, strategy, maturity) to spot gaps before implementation.Biggest barriers: Skipping upfront assessments, weak change management, ignoring frontline adoption, and failing to reinforce habits over time.Adoption & reinforcement: Leverage the 70-20-10 learning model (70% experiential). PMAC augments this with ongoing professional services. Reassessments, SOP reviews, monthly engagements for global clients—to keep data, processes, and improvements evergreen as organizations evolve.Change management is non-negotiable in regulated industries! Bring technicians/engineers along so workflows fit reality, not the other way around.Bottom line: Great CMMS + poor maturity/adoption/reinforcement = failure. Proper maturity + intentional, people-first change management + continuous improvement = real reliability, availability, maintainability, and measurable ROI.Connect with Donal on LinkedIn (Donal Bourke) or explore PMAC at pemac.com. Who's doing maturity assessments or ongoing reinforcement in their CMMS program? Share below with comments!