Make It Craveable, Memorable, and Instagram-able with James Walker of Nathan's Famous

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailThe Famous James Walker, CFE, is the Senior Vice President of Restaurants at Nathan's Famous Inc. - yes, that Nathan's. James has propelled the brand to new heights with off premise technologies, ghost kitchens, and menu innovations that the 100+ year-old brand has greatly appreciated. James also draws on senior experience at Subway, Cinnabon, and Johnny Rockets. We were honored to have such an incredible figure in the restaurant space on this episode!On this edition, James and host Zack Oates discuss: How James has enhanced the rest of Nathan's menu to the level of the hot dogs and friesJames' advice on driving change in a large organizationThe importance of delivering on your brand promisePraise for front-line workersProfessional hot dog eatingMoreThanks James!

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This episode is 28 minutes long.

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This episode was published on August 2, 2021.

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