EPISODE · Jan 20, 2026 · 21 MIN
Making AI Practical in Restaurants with Carl Orsbourn of Invisible
from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation
Send us Fan MailCarl Orsbourn of Invisible joins Zack Oates to unpack what AI really means for restaurant operators and guest experience. Rather than chasing hype, Carl explains how AI can be used practically to support teams, reduce friction, and create better outcomes for both guests and employees.Zack and Carl discuss: Why AI should support people instead of replacing them How operators can use AI to remove busywork from teams Where AI can improve consistency and execution What restaurant leaders often misunderstand about automation How thoughtful AI adoption can elevate the guest experienceThanks, Carl!Links:https://www.linkedin.com/in/carlorsbourn/https://www.linkedin.com/company/invisible-technologies-inc-/about/https://invisibletech.ai/
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Send us Fan Mail Carl Orsbourn of Invisible joins Zack Oates to unpack what AI really means for restaurant operators and guest experience. Rather than chasing hype, Carl explains how AI can be used practically to support teams, reduce friction, and create better outcomes for both guests and employees. Zack and Carl discuss: Why AI should support people instead of replacing them How operators can use AI to remove busywork from teams Where AI can improve consistency and executio...
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Making AI Practical in Restaurants with Carl Orsbourn of Invisible
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