Making Conversational Commerce Work for You — GoKwik’s Abhishek Chandra Explains How

from eCommerce MasterPlan · host Chloë Thomas

Abhishek Chandra is the Chief Revenue Officer at GoKwik. Founded in 2020 their focus is on helping eCommerce brands unlock their growth by solving crucial challenges across the eCommerce funnel. Which is exactly what he’s here to help us all with in this episode! Listen to discover why WhatsApp is the future of eCommerce — and how to use it to boost sales before your competitors catch on! Hit PLAY to hear: 💬 What conversational commerce really means (and why it’s a game-changer for DTC brands) 📲 How WhatsApp can take customers from “Hi” to “Buy” in under 2 minutes 🚀 Why now is the perfect time to get on WhatsApp before BFCM 🔑 The 30–40 day “warm-up” strategy that turns customers into eager buyers 📊 Real-life results (including how one brand made £1M in a single day!) 🛠️ Abhishek’s top tips for setting up WhatsApp marketing quickly & effectively Key timestamps to dive straight in: [03:14] GoKwik: Empowering DTC Against Marketplaces [08:32] India's First E-Wallet Pioneer [12:06] Conversational Commerce Boosts Quick Sales [14:23] WhatsApp-Integrated Shopify Checkout Process [18:20] WhatsApp: Essential for DTC Brands [23:06] WhatsApp's Innovation and Growth [24:53] Streamlining WhatsApp Marketing Setup [28:48] Listen to Abhishek’s Top Tips! [32:09] Get 25% off GoKwik’s annual subscription with the code MASTERCLASS https://www.gokwik.co/ Episode sponsored by GoKwik. Use the code MASTERCLASS to get 25% off their annual subscription. https://www.gokwik.co/ --- Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits Get all the links and resources we mention and join our email list at https://ecmp.info Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify. Interested in being a Sponsor? go here: https://ecmp.info/sponsor Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy

Episode metadata supplied by the publisher feed · Published Sep 29, 2025

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