Making Every Moment Matter: Employee Experience for the Modern Workforce

In this episode of the HR Leaders podcast, I'm joined by my guest Marc Gingras, SVP, Employee Experience Strategy at WorkForce Software.Episode Highlights00:00 - Intro00:44 - Marc's background and mission03:12 - How he defines employee experience05:10 - Why we should focus on employee experience06:25 - Employers and employees disconnected perception of EX07:21 - Where employers are falling short (target your managers)08:06 - Avoid the one size fits all approach when communicating09:34 - Who "Owns"​ the Employee Experience?10:40 - Improve your people's EX with moments that matter14:29 - Technology can help managers build relationships with the frontline16:18 - Consolidating communication coupled with the look and feel people want18:44 - How tools grant flexibility and drive engagement20:33 - How the ability to communicate frequently helps build culture22:22 - The signs and symptoms of a bad employee experience23:55 - The key takeaway Marc took from their researchIf you enjoyed the podcast be sure to subscribe for more content like this and visit our website to access resources mentioned: www.hrleaders.co/podcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.