Making Hard Conversations Easier over the Holidays

We all have a sibling, member of our family, or maybe an in-law that rubs us the wrong way. What do you do when they say something at Thanksgiving dinner that could lead to an argument? What if your parents say something about politics that comes from a different perspective from yours? Communication expert Jeff Arnold joins The Rick Dayton Show to talk about five ways to make hard conversations easier over the holidays. Jeff's latest book is called "Leading Across the Generations."