EPISODE · Mar 4, 2024 · 19 MIN

Making It Cool To Care with Brian Klinger

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailEver wonder how Chick-fil-A became a byword for customer service excellence? Brian Klinger from Comcast joins us to unravel the secrets behind blending technology with the human touch to create unforgettable restaurant experiences.We discuss common industry challenges, like upsizing checks and staff shortages, and how companies like Chick-fil-A stand out by putting care at the forefront of their brand philosophy. Thanks Brian!

What this episode covers

Send us Fan Mail Ever wonder how Chick-fil-A became a byword for customer service excellence? Brian Klinger from Comcast joins us to unravel the secrets behind blending technology with the human touch to create unforgettable restaurant experiences. We discuss common industry challenges, like upsizing checks and staff shortages, and how companies like Chick-fil-A stand out by putting care at the forefront of their brand philosophy. Thanks Brian!

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Making It Cool To Care with Brian Klinger

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How long is this episode of Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates?

This episode is 19 minutes long.

When was this Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates episode published?

This episode was published on March 4, 2024.

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Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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