EPISODE · Mar 4, 2024 · 19 MIN

Making It Cool To Care with Brian Klinger

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailEver wonder how Chick-fil-A became a byword for customer service excellence? Brian Klinger from Comcast joins us to unravel the secrets behind blending technology with the human touch to create unforgettable restaurant experiences.We discuss common industry challenges, like upsizing checks and staff shortages, and how companies like Chick-fil-A stand out by putting care at the forefront of their brand philosophy. Thanks Brian!

Episode metadata supplied by the publisher feed · Published Mar 4, 2024

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Making It Cool To Care with Brian Klinger

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This episode was published on March 4, 2024.

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