PodParley PodParley
PodParley
Making People Feel at Home Is the Most Important Part of the Customer Experience at QSLM Communities episode artwork

EPISODE · Feb 23, 2026 · 18 MIN

Making People Feel at Home Is the Most Important Part of the Customer Experience at QSLM Communities

from Grow Your Occupancy · host Julie Podewitz

Julie Podewitz, CEO & Founder of Grow Your Occupancy, talks with Tiffany Cooey, Executive Vice President of Sales and Marketing at QSL Management, about the strong focus on the customer experience at their senior living communities. From the moment a prospect walks into one of their communities, the emphasis is on not only a luxury senior living experience, but also on creating a feeling of home. Listen to find out how, through training and reinforcement, the entire team at each QSLM community delivers on the resident experience.

What this episode covers

Julie Podewitz, CEO & Founder of Grow Your Occupancy, talks with Tiffany Cooey, Executive Vice President of Sales and Marketing at QSL Management, about the strong focus on the customer experience at their senior living communities. From the moment a prospect walks into one of their communities, the emphasis is on not only a luxury senior living experience, but also on creating a feeling of home. Listen to find out how, through training and reinforcement, the entire team at each QSLM community delivers on the resident experience.

NOW PLAYING

Making People Feel at Home Is the Most Important Part of the Customer Experience at QSLM Communities

0:00 18:05

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

Food Saved My Life

Mar 19, 2026 ·34m

Eat More Vegetables: The 4 Foods That Beat Ozempic (Naturally)

Feb 18, 2026 ·11m

How to End Heart Disease with Dr. Fuhrman

Feb 11, 2026 ·45m

Revolutionizing Breast Health: QT Imaging, Overdiagnosis, and What to Do Instead

Jan 27, 2026 ·35m

The Dark Side of the Supplement Industry

Nov 12, 2025 ·35m

Electrolytes, Energy, and the Deadly Salt Fix

Oct 17, 2025 ·40m

Similar Podcasts

Eat to Live Jenna Fuhrman, Dr. Fuhrman Our health is our most precious gift and smart nutrition can change your life. Each month, join Dr. Fuhrman and his daughter, Jenna Fuhrman as they discuss important topics in the world of nutrition. Eat to Live will change the way you eat and think about food. French Your Way Jessica: Native French teacher founder of French Your Way Boost your French listening skills and test your comprehension with this one of a kind series of podcasts. Get the chance to listen to a real conversation between native speakers talking at normal speed AND customise your learning experience through carefully designed sets of questions (2 levels of difficulty) available for download at www.frenchvoicespodcast.com. All interviews also come with the transcript. French teacher Jessica interviews native speakers of French from around the world who share a bit of their life and passion. Where else would you meet in one same place a French yoga teacher based in Melbourne, a soap manufacturer from Provence, or a couple cycling around the world? The Small Business Startup School – Business Notes | Financial Literacy | Retail Psychology – For Professionals & Entrepreneurs The Small Business Startup School Inc. Starting or buying a small business? While personal circumstances may vary, business patterns remain timeless. On The Small Business Startup School, we explore strategies, insights, and practical solutions to help entrepreneurs confidently navigate their journey.Hosted by Ola Williams—a retail entrepreneur, fintech founder, and financial coach with over two decades of experience—this podcast marries financial awareness and retail psychology with optimism to deliver actionable takeaways.Join us to learn, grow, and connect as we uncover the keys to business success.Let’s continue to learn together and be encouraged to keep on connecting! Destiny Architecture® Meditations Heather Larson Bring your mediation practice into the Valueverse.

Frequently Asked Questions

How long is this episode of Grow Your Occupancy?

This episode is 18 minutes long.

When was this Grow Your Occupancy episode published?

This episode was published on February 23, 2026.

What is this episode about?

Julie Podewitz, CEO & Founder of Grow Your Occupancy, talks with Tiffany Cooey, Executive Vice President of Sales and Marketing at QSL Management, about the strong focus on the customer experience at their senior living communities. From the moment...

Can I download this Grow Your Occupancy episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!