Making The Most of A Hand Up - With Carrie Cheeks of Jencap

In this episode of Power Women In Insurance, Teresa Kitchens sits down with Carrie Cheeks. Carrie Cheeks is a Workers Comp expert with Jencap and she discusses how she got into the industry and how she is connecting with agents to build a better workers comp industry. Episode Highlights: Carrie mentions that she initially had no interest in the insurance industry but was convinced by her Uncle to try it, and after a few years, she realized that it was more than she expected. (1:22) Carrie discusses her journey of leveling up in the industry, transitioning from copy-and-paste work to sales, with a focus on Workers' Compensation. (8:49) Carrie shares her upcoming role as a Corporate Relationship Manager, where she will be working with carriers, agency partnership groups, and aggregators to create mutually beneficial relationships and serve them effectively. (15:51) Carrie believes that the Workers' Comp market is currently chaotic and confusing, with carriers unsure of how to act in the face of low prices and rising costs, leading to a need for constant learning and staying informed. (20:01) Carrie discusses the importance of simplifying communication with agents by using abbreviations and clear instructions to expedite the process and ensure that agents understand what is needed. (28:09) Carrie advises agents in Workers’ Comp to build a community of knowledgeable individuals by reaching out to people online who are posting about the topic, asking for information and advice on how to excel in it, and discussing opportunities for education and growth. (31:38) Key Quotes: “It's really my management that has helped me elevate myself because they are so open to new ideas and new places. And I'm not afraid to ask either. I've never been afraid to ask for anything in my life. And I don't think I'll start being afraid to ask anytime soon.” - Carrie Cheeks  “It's nice to see agents elevating their game, because then it helps us elevate our game to our carriers, it helps the whole entire line of the process work…knowledge is power, and you're going to be more successful if you have more knowledge.” - Carrie Cheeks “Education is obviously so important. But also building a community around you that is like-minded helps a lot too.” - Carrie Cheeks Resources Mentioned: Carrie Cheeks LinkedIn Jencap Contact Teresa Kitchens Sterling Insurance Group