Making things simple in user experience isn't always simple

Electronic health records give providers an enormous amount of information, but finding relevant patient information can be like finding a needle in a haystack. The result: cognitive overload for providers, leading to wasted time and physician burnout. In this episode, 3M User Experience (UX) Design Team Lead Anna Abovyan explores ways to reduce the cognitive load on physicians by designing technology that is intuitive, easy to use, and helps, not hinders patient care.