Making your services more accessible for hearing impaired clients episode artwork

EPISODE · Jun 23, 2025 · 40 MIN

Making your services more accessible for hearing impaired clients

from Hair Therapy · host Kate Holohan W/ Jo Haywood

Send us Fan MailMaking your services more accessible for hearing impaired clients Jo Haywood is a hairstylist in Kensington, London for Luke Ormsby salon.She trained with Vidal Sassoon and has enjoyed learning and growing as a hairstylist.She has a long commute to work every day, and felt like she could be using the travel time in a productive way, and decided she would like to learn sign language.Jo now holds a level 2 in BSL, which she studied with her Dad. Initially, this was just a way to continue her personal development, and a great way to connect with him, but her manager encouraged her to advertise this skill to clients. Although she was not confident at first, she received a great response.We discuss tips on how to make a hearing impaired client's salon visit easier and more enjoyable, and how sign language has enabled her to build a connection with her clients and to give them the best salon experience.Connect with Jo:InstagramBSL Dictionary Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy:FacebookInstagramTwitterClubhouse- @Hair.TherapyHair Therapy WebsiteDonate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert! Laser Hair Growth Cap | At Home LLLT Therapy | FDA Cleared | LIVDOR Save £50 off LIVDOR laser cap with code HAIRTHERAPYUK

Episode metadata supplied by the publisher feed · Published Jun 23, 2025

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Send us Fan Mail Making your services more accessible for hearing impaired clients Jo Haywood is a hairstylist in Kensington, London for Luke Ormsby salon. She trained with Vidal Sassoon and has enjoyed learning and growing as a hairstylist. She has a long commute to work every day, and felt like she could be using the travel time in a productive way, and decided she would like to learn sign language. Jo now holds a level 2 in BSL, which she studied with her Dad. Initially, this was jus...

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Making your services more accessible for hearing impaired clients

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