Managing and Dealing With Client's Expectations
Episode 79 of the Windshield Time podcast, hosted by Chris Elmore, titled "Managing and Dealing With Client's Expectations" was published on August 14, 2024 and runs 46 minutes.
August 14, 2024 ·46m · Windshield Time
Episode Description
In today's episode of Windshield Time, Chris Elmore is joined again by guest host and Service Excellence coach Matthew Barbosa. Today they discuss managing customer's expectations, where they come from, and how to understand them. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!
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The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below!
Chris Elmore: 254-733-7109 or [email protected]
Matthew Barbosa: 214-878- 9672 or [email protected]
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