Managing Chaos: Susan Brown on Planning, Anxiety, and Finding Balance

In this episode of Her Tech Circle, Bec O’Brien sits down with Susan Brown, partner at Deloitte Digital, to explore her two-decade career in digital transformation, customer experience design, and leadership. Susan shares her inspiring journey from South Africa to Australia, how she navigates high-level consulting with government and corporate clients, and her passion for inclusive tech environments.Throughout the episode, Susan talks about the value of authenticity, managing anxiety in leadership roles, and the importance of mentorship and networks in shaping her career. She also reveals how a simple cup of coffee led her to unexpected opportunities and dives into her role in bringing Girls in Tech to Australia, now known as Her Tech Circle. Whether you're a tech professional or someone aspiring to grow in your field, this conversation offers valuable lessons on embracing who you are, building meaningful connections, and leaving a lasting legacy.Key Takeaways:Say Yes to Opportunities: Even a simple conversation over coffee can lead to unexpected career shifts. Don’t underestimate the value of networking.Plan to Manage Uncertainty: While consulting work is unpredictable, carving out time for planning can help ease anxiety and create structure.Authenticity Drives Leadership: Whether through pink hair or direct communication, staying true to yourself fosters meaningful professional relationships.Topics Discussed:Susan’s early career in South Africa and transition to AustraliaNavigating consulting work and the challenges of working with government clientsThe power of mentorship and networks in professional growthBuilding inclusive tech spaces and founding Her Tech Circle AustraliaInsights on customer experience (CX) and aligning technology with user needsManaging anxiety through planning and setting boundariesThe importance of legacy and empowering the next generation of women in techResources and Links:Her Tech Circle: https://linktr.ee/hertechcircle Deloitte Digital: https://www.deloittedigital.com/au/en.html Recommended Movie: Inside Out 2 (not a typo, listen in to find out why!) Connect with Susan Brown on LinkedIn: https://www.linkedin.com/in/susan-b-25539414/Follow Her Tech Circle on socials: Her Tech Circle Subscribe to the podcast! Email me at any time with feedback on [email protected]